Support FAQ

  • Contact Us With WhatsApp

    National Cyber Security Training Academy uses WhatsApp because it’s one of the fastest, easiest, and most reliable ways to communicate with students. Most people already use WhatsApp every day, so it lets you ask questions, get help, and stay in touch without learning a new tool. Messages are delivered instantly and securely, and you can send text, voice notes, images, or documents right in the app. Many organizations also choose WhatsApp because students can reach a real person quickly and even get automated responses when staff aren’t available, making learning support faster and more accessible.

    📱 WhatsApp Download Links by Platform

    Here are official download links you can share with students so they can install WhatsApp easily:

  • Request Tutoring From An Instructor

    If you’d like to request tutoring from an instructor, please send us a WhatsApp message with your name, email address, and the course name. Someone will get back to you right away.

  • Problem With My Course

    Course Support

    Need Help With Your Course?

    If you are experiencing any issues with your course, please contact us via WhatsApp or email our support team at [email protected]

    We can assist with:

    • Problems with quizzes or test questions
    • Not receiving your certification
    • Inability to access videos, PDFs, books, text materials, or other course content
    • Any other issues you may have

    We’re here to help and will get you back on track as quickly as possible.